Frequently asked questions

To find an apartment, enter your dates, location and any filters you need. Pick an apartment from the search results and open its listing. On the listing page, check the available dates in the calendar, the price and the minimum stay. If your dates are available, you can call the owner and arrange the booking directly with them. Under MyBakuriani's current model, the final booking terms are agreed between you and the listing's author. If you use Smart Match, you can describe what you need and receive matching offers. After that, you should still confirm the chosen apartment's availability and booking terms on its listing.

Paid digital services on the MyBakuriani platform can be paid for with the online payment methods available on the platform. When renting an apartment, the payment terms and method for the rent are agreed directly between you and the listing's author.

A “verified owner” is a listing author whose identification details and proof of ownership or right of use have been checked by MyBakuriani under the platform's established rules. Verification helps you make a more informed choice, but it is not a full legal guarantee of the property, the listing or any future transaction.

Yes, but the cancellation terms depend on the conditions stated in the specific apartment's listing and on what you agree with the owner. Before cancelling, please read the listing's cancellation terms and refund rules carefully.

Register on MyBakuriani and create a new listing. When posting, fill in the information the platform asks for, including the property type, location, price, availability, amenities, photos and other relevant details. Before the listing is published, you may be asked to provide additional information or documents for verification, in line with the platform's rules. The listing's author is responsible for the accuracy of the information in the listing and for having the right to offer it.

On MyBakuriani you can find a range of Bakuriani offers and services, including: • apartments and cottages; • hotels; • transport and transfers; • restaurants and food; • entertainment and activities; • local services; • job offers. The platform also offers listing authors promotion and additional digital services for their listings.

Smart Match is a MyBakuriani feature that sends your request only to the listing authors it fits. Describe what you need — for example, an apartment for 4, specific dates, your budget and a location near Didveli. The system compares these requirements with the listings' terms and sends your request only to authors whose offer matches them. For example, if you are looking for an apartment for 4 near Didveli, your request will not go to an author whose apartment is in the centre or doesn't meet your requirements. You no longer need to search through dozens of listings and call each one — you say what you need, and the matching listing authors receive your request and contact you themselves. Smart Match — you say what you need. MyBakuriani finds who has the right offer.

The listing's author is responsible for the accuracy of the information, price, availability, photos and other details in the listing. MyBakuriani carries out moderation as provided by the platform's rules and, where applicable, verification. However, verification of a listing does not mean MyBakuriani gives a full legal or financial guarantee of the listing, the property or the transaction.

On the apartment's page you'll see an availability calendar showing free and booked days. Choose your check-in and check-out dates and check the minimum stay. To confirm final availability and booking terms, contact the listing's author.

You can contact the support team through the contact channels listed on the MyBakuriani platform.